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Virtualization isn’t as complex as you think

Small businesses can accomplish a lot by implementing virtualization technology on their office IT network. Unfortunately, many SMBs shy away from it because of some common misconceptions. If you fall into that category, there are at least four myths you should stop believing. Myth #1 – Virtualization is too expensive for SMBs Many people assume […]

Why VoIP is best with remote workers

If you’ve worked remotely these past few years, you’re part of the growing number of employees who choose to not be office-bound. This is a global trend; a report from Global Workplace Analytics and FlexJobs showed the number of remote workers increase in 115% in a decade. And Americans make up the largest percent. The […]

Flash to be stopped in Office 365

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months’ time, Flash will be gone from Office 365 for good. What media […]

How to defend against insider threats

The healthcare industry is unique in that the biggest data security threat comes from insider breaches.The main reason for these unauthorized hacks is financial gain. So how can healthcare organizations protect themselves against insider threats? Read on. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and disclosures of […]

Malware hits 500k IoT devices, Talos reports

A destructive, new malware has surfaced in at least 500,000 home and business routers across 54 countries. Security researchers warned that the infected devices could “self-destruct” as the said malware named VPNFilter can maintain presence even after a successful reboot. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and TP-Link networking […]

Setting up your new laptop with Windows 10

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you […]

How AI improves customer service

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

Android P: Features to Look Forward To

The days of Android Oreo being the latest operating system for Google’s mobile platform are numbered, as the search engine giant gave a sneak peek to Android P during the recent Google I/O conference. While it’s just a preview, it gives developers and consumers some hints on what the future holds. App Actions and Slices […]

The lowdown on virtualization and the cloud

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage, […]