Before you think about purchasing new servers, ask yourself some crucial questions that can help you make informed decisions, minimize risks, and maximize the benefits of the upgrade. By carefully evaluating factors such as performance requirements, scalability, budget constraints, and future business needs, you can ensure a smooth transition to new server infrastructure. What is […]

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

Microsoft Loop is a productivity tool that lets you collaborate with your team more efficiently. It works seamlessly within Outlook and Teams to keep everyone on the same page. Loop’s unique approach to collaboration makes it easy to organize information, discuss ideas, and stay on top of tasks. In this article, we’ll explore how to […]

Over the past few years, awareness about IT services has significantly increased. Businesses of varying sizes recognize the need for and importance of utilizing IT services to protect sensitive data, keep day-to-day operations running smoothly, increase productivity throughout various departments and stay up-to-date with the most recent technology trends. Without IT services, companies put themselves […]

As a small- or medium-sized business (SMB) owner, you understand how challenging it can be to keep your company afloat. While you may have a solid business plan, unexpected events such as natural disasters or cybersecurity threats can disrupt your operations. This is where a business continuity plan (BCP) comes in. In this article, we’ll […]

Bring your own device (BYOD) arrangements have become increasingly popular in today’s workplace, enabling employees to use their personal devices to access work-related applications and data. However, BYOD also presents a security risk, as personal devices may not be as thoroughly protected as corporate devices. Hence, it is crucial to increase BYOD security to ensure […]

Every business needs the right tools to get the job done and to keep your team on track. But juggling multiple apps and software can be a nightmare when trying to keep information streamlined and easily accessible. That’s where Microsoft Teams for small businesses comes into play. In this article, we’ll explore the 10 best […]

They say, “You get what you tolerate” and now more than ever, we’ve been conditioned to tolerate worse service at higher prices. Companies get a ‘free pass’ simply by saying phrases like “the labor shortage,” “because COVID,” or “inflation.” But it doesn’t have to be that way. While you may be able to still do […]

Network errors can be frustrating and can disrupt your productivity. They can be caused by a variety of factors, including hardware failures, software bugs, or problems with your network configuration. In this article, we will discuss common network errors and provide tips on how to fix them. Error 404: Page Not Found Error 404 is […]

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]