How to keep your VoIP systems safe

While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained and even lead to some serious consequences. If VoIP systems are left vulnerable, hackers can eavesdrop on your conversations and steal sensitive information. It’s therefore crucial to […]

Tips to minimize VoIP downtime and increase productivity

Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there’s always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service. This article will provide you with helpful tips to minimize VoIP downtime. Choose a VoIP provider […]

What are the costs associated with owning a VoIP system?

Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones. But despite its affordability, there are still several costs associated with implementing a VoIP phone system. 1. Initial costs […]

Call recording: How it can benefit your business

Many businesses are looking for ways to boost sales, improve customer service, and grow their business. To achieve these, they’re turning to various technologies such as call recording. But what exactly are the benefits of call recording and why is it essential to your business? Read on to learn more. Pinpoint problem areas Call recording […]

How to protect your business from TDoS attacks

Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave your business vulnerable to a new kind of attack called telephony denial-of-service (TDoS). In this blog post, we will discuss what TDoS is and how you can […]

AI-powered VoIP: The future of business communications

If you’re looking for ways to improve efficiency and cut costs, then you may have already made the switch to Voice over Internet Protocol (VoIP). But have you considered using an AI-powered VoIP system? The difference between traditional VoIP and AI-powered VoIP is that the latter uses artificial intelligence (AI) to help provide a better […]

VoIP softphones or hardphones: Which is better?

Are you thinking about installing a new business phone system or upgrading your existing one? If you are, you have the choice between VoIP softphones and hardphones. But which one is better? This article will tackle the differences between the two types of VoIP phones and which one your business should get. VoIP Softphones Softphones […]

5 Handy tips to combat VoIP eavesdropping

Eavesdropping on VoIP calls is a serious business threat. This happens when someone uses a software program to record or listen in on VoIP calls without permission. This can be done to steal trade secrets or commit fraud. To protect your business from such attacks, here’s what you need to do. Change default usernames and […]

The business benefits of unified communications

Are you looking for a way to improve your business communication systems without breaking the bank? Unified communications (UC) might be the answer you’re looking for. UC is a relatively new concept, but it’s already gaining traction among businesses of all sizes. Let’s take a closer look at what UC is and how your business […]

5G: What you need to know about the future of business VoIP systems

Fifth generation technology, or 5G, will significantly enhance the performance of your business’s Voice over Internet Protocol (VoIP) systems. That’s because 5G networks have much higher speeds, greater capacity, and reduced latency than 4G LTE networks. This means that businesses can enjoy crystal-clear voice quality and low call latency no matter what device or where […]