VoIP options: Open source vs. Proprietary

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems. What are “proprietary” systems? When most […]

Outlook on Mac and Windows gets redesigned

Microsoft recently announced that it’s revamping Outlook’s user interface and improving certain features. The redesign is aimed at decluttering the desktop version and align it with the much cleaner and more user-friendly iOS version. Mac and Windows users can look forward to a sleeker design, better features, and reduced complexity. How Outlook will be simplified […]

Recruit talent using Google!

Whether you’ve lost an employee or are looking to bring in extra help, you need to get your job listings posted on the right platform. If you’re not finding any luck with the process so far, Google for Jobs might be your four-leaf clover. What is it? Google for Jobs is a search feature that […]

Google studies effects of leaked logins

Your passwords are the gateway to your files, money, and identity, so it’s no surprise that hackers are constantly trying to steal them. Most cybercriminals will use malware to do the trick, but they also have other means at their disposal. Google’s year-long security investigation provides the details. The results From March 2016 to March […]

Google My Business now accepts appointments

For most people, Google is the first stop when searching for a specific business. And in some cases — like searches for gyms and beauty salons — people are using Google to help them contact the business about an appointment. Now, the search giant has made that possible right from its results pages. How to […]

Android introduces Fast Pair

In late 2016, Apple introduced the iPhone 7 which removes the standard headphone jack and instead offers a Bluetooth connection for your music listening experience. Now, Google’s Android has come out with its version of wireless pairing. Here’s what you need to know about Fast Pair. What is Fast Pair? Fast Pair is Android’s new […]

Google reviews: how to make them count

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results. How Google changed search results Google’s new search algorithm is designed to lead people to high-quality products and […]

What is “serverless” computing?

The next big thing in cloud computing is capturing small-business owners’ attention, and it’s easy to see why. Even after migrating to the cloud, businesses are still forced to deal with configuring and maintaining servers; it’s just done over the internet. Serverless computing changes that entirely. What is it? Outsourcing workloads to the cloud — […]

Unified Communications Explained

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing. And to bring it all together seamlessly, you need unified communications. What is unified communications? Unified communications […]

Hackers exploit vulnerable Office feature

From cloud hacks to malicious macros, hackers are becoming more creative in how they breach Microsoft Office. And although Microsoft releases security patches as soon as vulnerabilities are discovered, there’s a new hacking technique that allows cybercriminals to slip past traditional threat detection tools. What’s the new Office threat? The Office exploit takes advantage of […]