3 ways to ensure your FB data is private

Facebook users woke up to a nightmare when they heard that the social media giant and associated app developers were selling their sensitive data to companies, like Cambridge Analytica, without their consent. So if you’re concerned about being one of the 50 million users whose data have already been sold, you should check out the […]

Windows Server 2019 announced

Microsoft’s Windows Server operating systems are complicated enough to warrant their own certification program. However, small businesses can take full advantage of the features included in the latest version of this software by moving to an outsourced IT support model. Here’s what you miss out on if you keep everything in house.   Windows Server […]

How to calculate the TCO of VoIP

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. When this happens, most business owners will compare the price and purchase the more affordable option. But you shouldn’t only be looking at the initial price of the VoIP system; you […]

Microsoft announces new features for Teams

Are you using Microsoft Teams to streamline communication between your employees? If you are, get ready to enjoy a more convenient workplace chat platform. Microsoft has recently announced six new features for Teams. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant. By integrating Cortana with Teams, users […]

Ready for tax season phishing scams?

Paying and filing taxes is already annoying without the threat of refund fraud or identity theft. But phishing schemes, especially during tax season, have become so widespread that you’ve probably already received spoofed emails or calls during the last few years. To maintain the security of your business, you and your employees need to be […]

4 reasons for slow mobile internet speeds

In today’s world, staying connected means having strong internet and a high-speed phone. But you may discover that your internet-based apps are loading much slower after using your phone for months. Learn four reasons why your phone’s internet is lagging. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet […]

Endure tech disasters with external support

Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems. This is where external IT support comes […]

Hypervisor security vulnerabilities

The virtualization trend is still going strong, offering businesses streamlined resource management and massive cost-saving potential, but just like every technology, it has its fair share of security risks. In fact, a virtualization solution is only as secure as the hypervisors that support it. What is a hypervisor and what are its risks? For those […]

4 reasons to record your calls

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]

Google Assistant: New features unveiled

As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a […]