The virtualization trend is still going strong, offering businesses streamlined resource management and massive cost-saving potential, but just like every technology, it has its fair share of security risks. In fact, a virtualization solution is only as secure as the hypervisors that support it. What is a hypervisor and what are its risks? For those […]

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]

As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a […]

Out of the hundreds of Office 365 tools available to you, you’re probably using only 10-15% of them. This could be due to a lack of training or an unfamiliarity with some of the advanced options available in Word and Excel. But it’s easy to optimize your Office 365 investment by learning more about the […]

Everyone thought the worst was over when credit-reporting agency Equifax revealed that the credentials of 145.5 million people in the US were leaked. However, the company recently discovered that there are more victims from the major breach. Here’s everything you need to know. What happened? On March 1, Equifax reported that the names and driver’s […]

Have you decided to build up your web presence and attract new customers using social media? Here are five tips on how small- and medium-sized businesses (SMBs) can turn likes into dollars. #1. Choose the right platform Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, you may be tempted to sign up for […]

Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users. Here are some ways to turn Alexa into a one-of-a-kind office assistant. Amazon’s Alexa has […]

Google applications mostly comprise collaborative tools that are regularly updated to address your growing needs. With their new Google Drive update, gone are the days of converting files just to add a comment because you can now easily comment on the files in the ‘Preview’ pane. To reduce the hassles Google Drive allows your team […]

It’s getting harder and harder for small-business owners to make informed IT decisions. There’s a paradox of choice as the market becomes overrun with solutions that are equal parts affordable and confusing. Today we’re going to make your life a little easier by breaking down why you should care about the virtual desktops vs. containers […]

Internet-based technologies like VoIP (Voice over Internet Protocol) are widely used by small- and mid-sized businesses (SMBs) to bolster work productivity and efficiency. There are two kinds of phones to choose from: traditional desk phones (hardphones) or software-based phones (softphones). We’ll break down which is best for your business. What’s a hardphone? A hardphone is […]