Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing […]
Data breaches are an unfortunate norm in today’s digital world, and traditional encryption techniques are no longer enough to prevent them. In addition, as businesses become more data-driven and regulations tighten, the pressure is on to rethink how we secure sensitive information, not just during storage but also throughout its entire life cycle. 1. Homomorphic […]
Keep your IT costs in check with smarter hardware habits. In this guide, we’ll walk you through simple, effective ways to maintain your business computers, printers, and workstations so they last longer and perform better. Give your devices the treatment they deserve Dust, fingerprints, and crumbs on your computers and monitors are unsightly and they […]
The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can […]
Artificial intelligence (AI) is fast becoming a key business tool, and Microsoft 365 Copilot is leading the way. The AI-powered tool now features new AI agents that help organizations boost productivity, simplify tasks, and expand its functionality. Here’s how these agents work and how to start using them to maximize your Microsoft 365 investment. What […]
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated. But as these tools gain traction, ethical questions about privacy and fairness are being raised. Tracking beyond […]
Recent research shows many security checklists miss important safeguards, leaving systems open to cyberattacks. Fortunately, there are 10 actionable steps developers can implement immediately to build more secure applications. Dive in to discover these practical strategies and strengthen your software’s defenses. Limit access based on roles Not everyone needs access to every part of a […]
As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support. This article explores why this convergence matters, outlines its key benefits, and offers guidance […]
The right computer hardware can enhance productivity, improve workflow, and support future growth, while the wrong choices can lead to unnecessary expenses and technical headaches. To make an informed decision, businesses should evaluate several key factors before investing in new hardware. Evaluate your current setup Before making any purchases, assess your current setup. Are your […]
Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations. Below, we’ll explore the current trends in ransomware and the measures businesses can take to bolster their […]